ERA Fortress 3 Star Euro Cylinder 45/45

Product Information

the defect arises because the Customer failed to follow the Supplier's oral or written instructions as to the storage, installation, commissioning, use or maintenance of the Goods or (if there are none) good trade practice; In respect of Goods which comply with the warranty in Clause 2.1 but which the Customer nevertheless wishes to return: Please note that for the below areas we can only offer a 2 – 3 Working day service for items in a small box under 1m in length or in a bag up to 10kg. Your account with us must be paid up to date at the time of any claim under this warranty and guarantee.

If three Business Days after the Supplier notified the Customer that the Goods were ready for collection or delivery the Customer has not accepted or taken delivery of them, the Supplier may resell or otherwise dispose of part or all of the Goods and, after deducting reasonable storage and selling costs, account to the Customer for any excess over the price of the Goods or charge the Customer for any shortfall below the price of the Goods. Except as provided in this Clause7, the Supplier shall have no liability to the Customer in respect of the Goods' failure to comply with the warranty set out in Clause 2.1. the Customer gives notice in writing during the Warranty Period within a reasonable time of discovery that some or all of the Goods do not comply with the warranty set out in Clause2.1; The Supplier shall not be liable for the Goods' failure to comply with the warranty in Clause2.1 if:

Small items and lightweight items, which can be posted, automatically have a lower delivery charge dependent on weight. Measure the overall cylinder length from end to end. The length of the cylinder should equal the sum of measurements (A) and (B) when added together.

where the Customer collects the Goods pursuant to Clause 1.2, upon the completion of loading of the Goods at the Collection Location. damage caused by unauthorised modifications or use or repair or failure to follow cleaning and maintenance instructions. Your doors are a fundamental part of your home or business. As the focal point of a building, it is worth thinking about the protection your doors offer. With all doors there comes a point when you will need to upgrade the cylinders. Not only to protect your property but to adhere to your insurance.This guarantee and warranty does not extend to the use of our products on commercial buildings nor to goods which are taken outside of the UK.

the Goods differ from the Goods Specification as a result of changes made to ensure they comply with applicable statutory or regulatory standards. corrosion or deterioration. See the exclusions section for specific productsnot included within the above. Please note that for the below areas we can only offer a 2 – 3 Working day service for oversized items over 20kg. Any dates quoted for delivery or collection of the Goods are approximate only, and the time of delivery is not of the essence. The Supplier shall not be liable for any delay in delivery of the Goods that is caused by a Force Majeure Event or the Customer's failure to provide the Supplier with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods.be fit for the purpose for which such Goods are commonly supplied for (to the extent that the Goods are used in an appropriate and reasonable manner by the Customer or end user and in appropriate conditions for the nature of such Goods). In respect of Goods which do not comply with the warranty in Clause 2.1, the provisions of Clause 2 shall apply. the defect arises as a result of the Supplier following any drawing, design or Goods Specification supplied by the Customer;

All Trueglide sash balances are guaranteed for 10 years. Balances mustbe stored adequately to protect against dust, contaminant, damage,

complaints of damage or shortages in transit must be made within three working days of the date of delivery. Notifications of total loss must be made within 14 days of the date of despatch, quoting despatch number. ERA offers guaranteed performance and reliability provided the product isfitted and maintained in accordance with the manufacturer’s guidelinesand shall not be subject to stresses and operating forces beyondrecommended levels.In the unlikely event of a product failing as a result of defectivemanufacture or design, ERA will replace free of charge or credit anycomponent returned and deemed as not meeting its high exactingstandards. The credit shall not exceed the original value of the part. Thisguarantee applies to all products as detailed below, unless stated inexclusions. This guarantee does not apply to faults caused by wilful orneglectful damage or by excessive wear and tear. The guarantee as set outabove is the full extent of ERA’s liability in relation to the products listed.