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It certainly looks to be a driver issue, I would suggest you please uninstall the drivers from root level and install the drivers from my previous thread. Be sure to monitor the low ink alerts so that you can easily complete your projects without inconveniently running out of ink. Genuine HP products HP Inc UK Limited is authorised and regulated by the Financial Conduct Authority (FCA FRN 973346) and acts as a credit intermediary and not a lender, offering credit products provided by a limited number of finance providers. Such credit products may not be suitable for everyone. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit.
Also, if the issue persists after installing the printer drivers, I suggest you uninstall the printer software and install basic printer drivers.If the issue still persists uninstall the printer software on your PC and install the full feature printer software on your PC.
If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes before you perform both levels of cleaning again. Update the printer basic drivers using this link: https://ftp.hp.com/pub/softlib/software13/COL61242/mp-147828-1/OJ3830_Basicx64_1119.exe We reserve the right to verify or ask for written proof of a competitors offer before we beat the price. If the issue still persists after trying out the steps try creating a new user account and install the printer software.Printerland cannot match the price where a manufacturer or distributor sells directly to the public Restart the computer and reinstall the printer driver using the Windows Built In driver and follow the onscreen Instructions Hi! @Rob241,Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community! Try reinstalling the Printer driver using the Windows Built In Driver after uninstalling the printer from root level again